Six Ways To Win At Employee Experience

 

 

At the start of January, Forbes contributor, Denise Lee Yohn, shared this quote, followed by its definition. She wrote, “EX is the sum of everything an employee experiences throughout his or her connection to the organization”.

Employers will start to see a change from “human resources” to a fresher standpoint of HR, seen as “people operations”, in order to take full advantage of employee value. It’s all about your employee’s experience over time – from the application process to the day they leave your business.

 

Think about the employee involvement in four parts: value of work, culture, workplace, and technology.

What makes up the employee’s experience? First, there is value of work, and whether or not your employees find significance in the work they do. Second, there is culture, defined by the way your employees feel when they are at work and all the components that add to this – their collogues, the management, compensation and benefits, etc. Third, there is the workplace feature. Consider the physical workplace that your employees are in and how this permits them to be industrious and creative in doing their job. Lastly, there is the technology element, and giving your employees the utensils to do their job effectively. All of these components make up the employee experience that strengthens HR goals of increasing retention and decreasing the amount of employees who leave.

 

How can you win at the employee experience?

Here are six ways to help employers focus on building a better employee experience.

  1. Revive your onboarding procedures and processes: Make sure your employees feel welcomed on their first day and enthusiastic to start their employment voyage with your company.
  2. Embrace the idea of allowing your employees to work remotely: Technology can be utilized almost anywhere. Take advantage of the machines and devices that allow your employees to work from home or different locations.
  3. Foster an environment that is inclusive: Check in with your employees to make them feel like they’re part of the decision-making process. You want your employees to feel like they have a voice and can be heard.
  4. Start a social committee: Inspire your employees to start or join a social committee and support them with it – this is a great way to build company culture and keep them happy.
  5. Celebrate milestones: Mark your calendar with your employees’ key milestones and show that you recognize and appreciate them.
  6. Welcome feedback: Try and gather information from your employees on job satisfaction and have them identify what they love, like and dislike about the organization.

There are a number of ways to focus on employee experience. There is no better way to create a hospitable experience than by incorporating these six elements. Our advice to employers is to start by thinking about the four parts that make up the employee experience and what will be the most cost-effective and rewarding to both your workforce and to your business.

Checkout Unique Finance and get a bonus from me.

The commonly overlooked benefit of Outsourcing

Over the last two decades, more and more businesses have embraced the practice of business process outsourcing and have seen great benefits.

What’s important to note is that business across various industries and of varying revenue generation capabilities have adopted the practice of outsourcing.

The common benefits are clearly visible for all the owners and stake holders involved in the decision. With enhanced technical capabilities and advancements in communication and data handling, business owners were delighted by the access to the large pool of talent that they couldn’t necessarily afford previously.

The economic viability is cited by most as the most important benefit. Most businesses would have to alternatively build a team of professionals

Managers and business leaders now have more time to focus on their strengths and now have the opportunity to direct all their efforts towards the growth of the company.

Departments like customer support, IT management, Marketing, Bookkeeping, Legal services have all been commonly outsourced.

Most critics claim that the lowered cost of operation comes along with the threat of reduced level of efficiency and that even though there is a sense of accountability placed on the respective vendors, the lack of strict quality control often leads to declining levels of output. The naysayers also claim that there is ample room for miscommunication and this causes a dip in effectiveness of the practice of outsourcing.

Select a Modern Service Provider

Modern service providers moved quickly to address this problem and to dispel the myth. Real Bergevin , the co-founder of Nuvest Management Services offers his clientele an assurance of quality standards by ensuring that the teams are spearheaded by qualified professionals who understand the relevant business practices. Nuvest Management Services is a Canadian company that offers services of outsourced bookkeeping and accounting. Having interacted with a variety of clientele seeking assistance on their financial functions, Real and the team at Nuvest provide a powerful alternative to business owners.

A Valuable Proposition to Consider

Real and the team at Nuvest believe that “Staffing an in-house accounting department can be rather costly. Every employee will earn an annual salary, paid time off, sick time, and health care and 401(k) benefits. Apart from the economic benefits, for many organizations the access to an outsourced team of experts in itself is a valuable proposition and many businesses are still amazed by the capabilities of such teams. We have qualified project leaders who ensure that our off-shore teams deliver the best results for our clientele”

Improving Strategic Flexibility

Most businesses would cite the economic benefits as the most commonly observed benefit. Greater study would reveal that the most important benefit of outsourcing is the improved strategic flexibility and the room that it creates to drive innovation.  This benefit is certainly overlooked by many. Leaders with an eye on long term goals would state that this benefit would single handedly win the case for outsourced services.

Business leaders are capitalizing on the expertise of their new partners and are able to set aggressive targets that weren’t economically viable and technologically feasible earlier. In a world that’s constantly pursuing the highest standards of customer satisfaction and loyalty, outsourced services are crucial to achieving organizational goals.

It’s important to acknowledge the reality that outsourcing needs to be done after identifying the most important metrics and also the significance of the benefits of outsourcing. Outsourcing isn’t for everyone and there isn’t assurance of a win-win situation for everyone. By carefully identifying the important departments or tasks that can be bettered, the overall operational efficiency of an organization would grow.

 

                                                                                                                            Nuvest Management Services